FAQs

How are we governed ?

We have high care standards – We’re registered with the Care Quality Commission- (CQC) the independent regulator of health and social care in England – who has reviewed our services as meeting national standards. Clinical Director Katie Adams is a registered midwife and is registered with the Nursing and Midwifery Council (NMC). Katie Adams follows a strict code of conduct which addresses expectations of professional and personal duty and candour. Having been a midwife for over 16 years Katie and her team are committed to innovating in the field of women’s health.

Are we trained to conduct the scans we provide?

We only use qualified professionals – All our sonographers are fully qualified to perform ultrasounds for obstetric health and they follow the latest safety guidelines. Our See Your Baby Guarantee assures priority is given to the safety of the service user, as well as involving members of the family to enjoy the appointment.

Our Commitment to you.

You can easily choose from a wide range of appointment times across our 7 day opening times. Emergencies scans are offered on the same day and referrals to external professionals can be arranged if required. Should early pregnancies be a little to early to provide total reassurance or baby is not cooperating during our 4d scans we invite families back free of charge at the discretion of the sonographer on the day.

What is the difference between a 3D and a 4D baby scan?

A 3D baby scans produce the three dimensional images of your baby. The fourth dimension is time and so a 4D scan is simply a moving video of the 3D scan. At See Your Baby we offer the HDlive scans which is an improved imagery of the 4d scans – you won’t be disappointed!

When is the best time to have a 3D/4D baby scan?

Many clients opt to see their baby twice for a comparison this being around week 24 and again week 30-33 of your pregnancy. However, if coming the once 28 weeks to 35 weeks is perfect. Remember a scan can be carried out at any stage of your pregnancy and it is possible to obtain fantastic results at different stages. Remember all of our scans are offered one rescan at the discretion of the sonographer if baby is uncooperative.

Do you have toilets?

Yes, we have toilets on site, you don’t need to worry about drinking too much water! Our clinic offers fresh bottled water for all our guests.

Is it necessary to book an appointment?

Yes, it is essential to book an appointment.

How many people can I bring?

We don’t have a limit on the number of people you can bring with you as long as it is within reason. Comfortably we say upto 7 but are more than happy to accommodate if more.

How long will my appointment be?

You should give yourself about 30minutes for your appointment. A bonding scan will last between 12-15 minutes depending on baby’s position. If they are in an uncooperative position, we may ask you to go for a walk, if this doesn’t move baby we will ask you back for one totally free rescan at later date. Early scans are up-to 10 minutes depending on your gestation. We prioritise the safety of you and your baby and do not over expose your baby to ultrasound.

What can affect my scan?

There are several elements which can affect the quality of your images, amongst others they are BMI, position of baby and position of placenta. See Your Baby will attempt everything possible to gain the information and or images expected.

Are children allowed?

Yes, children are wecome. We do ask small children to stay seated with an adult to prevent injury when the lights are dimmed.

Do you check the pregnancy is well ?

For every scan, at the beginning See Your Baby have a policy of checking the heartbeat to ensure baby is healthy and will conduct a Well-being check. In any cases of concern for the sonographer, we will ascertain-the best course of action which may be a hospital referral. Rest assured, with See Your Baby yours and baby’s health is at the very front of what we do.

What is a wellbeing check?

Our qualified staff will check baby’s heartbeat and see if all is well with baby. She will pass any information on verbally and may offer a hospital referral if she sees anything of concern.

Is ultrasound safe in pregnancy ?

As aforementioned your safety and that of your unborn baby is paramount to us. All current research encourages a professional, trained and experience cohort of staff. This See Your Baby can guarantee. Also the exposure to ultrasound for cosmetic purposes needs to be regulated and not used on a regular basis. See Your Baby recommend two 4d scans in pregnancy and these scans should not exceed 15 minutes.

Links to source research are :

https://m.acog.org/Patients/FAQs/Ultrasound-Exams

https://www.babycentre.co.uk/x557299/what-are-3d-and-4d-ultrasound-scans

How do I make a complaint ?

See Your Baby aim to excel the expectations of their clients. We have a rigorous complaints policy in place and aim to reply to all concerns within three days. A copy of our complaints policy can be obtained upon request by contacting the clinic on the below details. Clinical Director Katie Adams is responsible for managing any concerns. Should you feel your complaint is not acted upon in the correct manner or you feel you can not approach the clinic with your concerns we recommend comparing the Care Quality Commission on the below details.

Katie Adams
See Your Baby
12 Bidford Road
Leicester
Le3 3ae

Telephone: 0116 2895987

 

Care Quality Commission
Telephone: 03000 616161
Fax: 03000 616171

Or write to :

CQC National Customer Service Centre
Citygate
Gallowgate
Newcastle upon Tyne
NE1 4PA